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Trainual Reviews

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Overall Rating

4.5
13 Reviews
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About Trainual

Trainual is a platform that offers a range of services aimed at helping businesses systemize and scale their operations. Their primary offerings include Employee Onboarding, SOP & Training Software. The platform allows businesses to document their training processes, policies, and roles, centralize knowledge, automate onboarding and training, and track training completion. It's like a playbook for your whole business, providing documentation, delegation, onboarding, and training in one platform.

Trainual also offers easy integrations with many work apps that businesses already use, including HR and payroll systems, messaging apps, and more. The platform is trusted by teams in various sectors such as real estate, construction, healthcare, technology, marketing agencies, law firms, and cleaning companies.

In addition to these, Trainual provides a Products & Services FAQ Template. This template serves as a location where internal team members can easily access the frequently asked questions about your products and/or services. It enhances customer understanding, satisfaction, and confidence in choosing and using their products and services.

Overall, Trainual is designed to be intuitive and easy to use, aiming to standardize the way work gets done, streamline onboarding and training processes, ensure all employees have the knowledge they need to do their best work, and keep teams aligned and accountable no matter where they work from. It primarily serves small to medium-sized businesses with 5-500 employees but is also used by larger teams for specific use cases.

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Trainual Customer Reviews (13)

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Bradley Swift
Bradley Swift
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Feb 8, 2023
Áshildur Sverrisdóttir
Áshildur Sverrisdóttir
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Feb 7, 2023
Aaliyah Booth
Aaliyah Booth
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Feb 7, 2023
Valérie Goddu
Valérie Goddu
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Feb 6, 2023
Essie Nguyen
Essie Nguyen
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Feb 6, 2023
Breno Costa
Breno Costa
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Feb 5, 2023
Tiago Souza
Tiago Souza
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Feb 5, 2023
Russell Macdonald
Russell Macdonald
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Feb 3, 2023
Aaliyah Welch
Aaliyah Welch
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Feb 3, 2023
Stacey Joseph
Stacey Joseph
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Feb 2, 2023

Trainual Customer’s Q&A

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Trainual FAQs

FAQ

How much does Trainual cost?

Trainual offers different pricing plans based on the size of your business. The Small Business plan costs $250 per month for 1-50 employees. The Growth Business plan is $417 per month for 51-100 employees. They also offer an Unlimited plan with all features and unlimited users, for which you need to talk with sales to learn more. Please note that these prices are for monthly payments, and you can save money by choosing annual plans. Custom implementation is included with annual plans.

FAQ

About trainual.com Prices and Cost?

Trainual offers different pricing plans based on the size of your business. The Small Business plan costs $250 per month for 1-50 employees. The Growth Business plan is priced at $417 per month for 51-100 employees. Both these plans include custom implementation with annual plans. For larger teams, there's an Unlimited plan that includes all features and unlimited users. The pricing details for this plan can be obtained by talking with sales. Trainual also offers a 7-day free trial for you to get started. Please note that the prices mentioned are for monthly plans and you can save up to $600 a year for the Small Business plan and $1,000 a year for the Growth Business plan if you opt for yearly plans. All plans include built-in AI capabilities, unlimited documentation, testing, tracking, & reporting, customizable templates, mobile app & browser extension, org chart & role chart, custom branding, team directory, built-in screen recording, roles & responsibilities builder, and more.

FAQ

Can you tell me more about AI capabilities of Trainual?

Trainual offers several AI capabilities to help businesses automate their work. One of the key features is Compose, which can turn basic bullet points into detailed, polished procedures in seconds. You just need to provide clear prompts and Trainual's AI generates customized content tailored to your needs.

Another AI-powered feature is Trainual's search function. It can surface business knowledge stored in your company, policy, and process subjects, as well as your groups and people. It understands the actual meaning and intent behind what you’re searching for, giving you more accurate and relevant search results than ever before.

Trainual's AI can also assist in creating content, especially if you're not a skilled content creator. It can help you document your processes, policies, or any other business information. This can save you a lot of time and effort that you can use to focus on other aspects of your business.

In addition, Trainual's AI can recommend roles and responsibilities for team accountability, making it easier to set up your business playbook. It can also help you document faster and scale quicker, making it a valuable tool for any business.

FAQ

About trainual.com Popular Products and Services?

Trainual is a platform that offers a range of products and services designed to streamline and systemize business operations. The key offerings include Employee Onboarding, SOP & Training Software, and Process Documentation. It provides tools for automating onboarding and training, tracking training completion, and documenting processes and SOPs. It also offers accountability tests & reports and visualizes team structure and roles.

Trainual is essentially a playbook for businesses, helping them scale their team from 5 to 500. It also offers easy integrations with various work apps. The platform is trusted by teams in various sectors such as real estate, construction, healthcare, technology, marketing agencies, law firms, and cleaning companies.

They also offer different plans for businesses of different sizes, including a Small Business plan for 1-50 employees and a Growth Business plan for 51-100 employees. They also offer an Unlimited plan with all features and unlimited users. These plans come with a 7-day free trial.

Additional features include AI capabilities, unlimited documentation, customizable templates, built-in screen recording, and a mobile app & browser extension among others. Trainual also allows businesses to add their own branding to the training content.

Please note that this information is based on the latest available data and may be subject to change.

FAQ

How much does Trainual cost?

Trainual offers different pricing plans based on the size of your business. The Small Business plan costs $250 per month for 1-50 employees. The Growth Business plan is $417 per month for 51-100 employees. They also offer an Unlimited plan with all features and unlimited users, for which you need to talk with sales to learn more. These prices are for monthly payments, and you can save money by choosing annual plans. Please note that these prices are subject to change and it's always best to check the official Trainual website for the most accurate and up-to-date information.

FAQ

About trainual.com Payment Method?

To update your payment method on Trainual, you need to follow these steps:

  1. Log in to your Trainual account.
  2. Expand the Account options from the left-hand navigation menu.
  3. Choose the Billing & plans tab.
  4. Locate the Manage seats button.
  5. Hit the pencil button next to your current payment method details on file from the lower right-hand corner of your screen.
  6. Make the necessary changes in the pop-up window.
  7. Push Save then Update to finalize.

Please note that you must have Billing Admin permission levels to change billing and plan information.

FAQ

What is Trainual?

Trainual is a platform that helps businesses document, train, and track processes and Standard Operating Procedures (SOPs) for their teams. It's like a playbook for your whole business, combining documentation, delegation, onboarding, and training in one platform. With Trainual, you can easily systemize and scale the way you work. It offers tools for process documentation, training, operations, and accountability. It also integrates with various work apps and HR and payroll systems, making training and onboarding easier and more effective. Trainual is used by businesses in various sectors including real estate, construction, healthcare, technology, marketing agencies, and law firms. It aims to help businesses build a solid foundation, so they can grow and scale effectively.

FAQ

Can you tell me more about the pricing of Trainual?

Trainual offers a variety of pricing plans to cater to different business sizes and needs. The Small Business plan costs $250 per month for 1-50 employees. The Growth Business plan is priced at $417 per month for 51-100 employees. Both these plans offer savings if billed annually and include custom implementation with annual plans. There is also an Unlimited plan that includes all features and unlimited users, but you would need to talk with sales to learn more about its pricing.

In addition, Trainual offers a Pro plan at $83 per month and a Premium plan at $116 per month. There are also other pricing options available, such as the Train Plan starting at $124 per month for 10 users (additional users at $3.75 per month) and the Scale Plan starting at $249 per month for 20 users (additional users at $5 per month). If you choose to pay annually, the Train Plan starts at $99 per month for 10 users (additional users at $3 per month), and the Scale Plan starts at $199 per month for 20 users (additional users at $4 per month).

Please note that these prices are subject to change and it's always best to check the official Trainual website for the most accurate and up-to-date information.

FAQ

How do I contact Trainual customer service?

You can contact Trainual customer service through the following methods:

  • Email: You can reach out to them via email at support@trainual.com. They try to answer all inquiries within 24 hours on business days.
  • Phone: Their contact phone number is 602-962-6130.
  • Live Chat: You can also reach out to the Trainual Product Experts by navigating to help.trainual.com and pressing on the chat bubble that appears on the bottom right. Live support hours are Monday thru Friday from 10AM-7PM EST (7AM-4PM PST).
  • Social Media: You can also contact their customer service team on their social media pages via direct messaging or by using comments or mentions.

Please note that response times may vary depending on the method of contact. It's always a good idea to have your account information ready when reaching out to customer service for a faster resolution..

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